Frequently asked questions about TSPVIP
Find here the answers to the most frequent questions about our premium private chauffeur services in Paris — booking, airport transfers, hourly service, vehicles, corporate accounts, invoicing and confidentiality.
Booking
How can I book a TSPVIP private chauffeur?
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You can book by email, phone, WhatsApp or through our contact form. Our team confirms every booking with trip details, vehicle and assigned chauffeur.
How far in advance should I book?
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We recommend booking at least 24 hours in advance to guarantee the availability of the preferred vehicle. Last-minute requests are handled subject to availability.
Can I book for an executive or a VIP guest?
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Yes. We accept bookings placed by an executive assistant, concierge or family office on behalf of an executive, VIP guest or UHNW client.
Can I change a booking?
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Yes, a booking can be adjusted before the service starts. Contact our team to update the timing, address, vehicle or number of passengers.
How can I contact TSPVIP quickly?
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Our team is reachable by phone, WhatsApp and email. Urgent requests are prioritised by our coordination team.
Airport and train station transfers
Do you offer transfers from CDG, Orly and Le Bourget?
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Yes. TSPVIP provides private transfers to and from Paris-Charles de Gaulle, Paris-Orly, Paris-Le Bourget and the main Paris train stations.
Do you track flight schedules?
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Yes. Our chauffeurs monitor flight schedules in real time to adjust the pickup time in case of early arrival, delay or terminal change.
Is waiting time at the airport included?
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A courtesy waiting time is included after landing to cover luggage collection and customs. Full details are provided at booking confirmation.
Do you offer a personalised airport welcome?
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Yes. On request, we organise a meet-and-greet with a name sign at the terminal or a coordinated pickup with the passenger's assistant.
Do you provide transfers to Le Bourget for private aviation?
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Yes. TSPVIP is specialised in private aviation transfers, in coordination with FBOs, handlers and executive assistants.
Hourly and full-day chauffeur service
Can I book a chauffeur by the hour?
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Yes. We offer hourly chauffeur service billed per hour, with a minimum service duration depending on the vehicle.
Do you offer a full-day chauffeur service?
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Yes. Our full-day chauffeur service is suited for executives, roadshows, back-to-back meetings and private visits in Paris and the Paris region.
Can you handle multiple stops in the same day?
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Yes. A dedicated chauffeur coordinates all stops, waiting times and schedule changes throughout the assignment.
Do you provide long-distance journeys from Paris?
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Yes. We provide long-distance journeys within France and to neighbouring countries, on quotation, with chauffeurs trained for international drives.
Vehicles and comfort
What vehicles do you offer?
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Our fleet includes premium sedans, First Class vehicles such as the BMW i7 and executive vans, selected for comfort, discretion and safety.
Do you offer VIP vans?
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Yes. Our executive vans accommodate up to 7 passengers with luggage and are suited for delegations, families and groups of guests.
Can I request a child seat?
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Yes. On request at booking, we install a child seat adapted to the child's age, in compliance with regulations.
Are the vehicles equipped for working during the trip?
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Our premium vehicles offer a quiet environment suitable for calls and reading, with a high-end finish.
Companies, executives and assistants
Do you work with companies?
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Yes. TSPVIP supports companies, professional firms, family offices and investment funds for their recurring transportation needs in Paris and Europe.
Do you work with executive assistants?
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Yes. We work daily with executive assistants to coordinate the schedules of their executives and VIP guests.
Is the service suited to VIP or UHNW clients?
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Yes. TSPVIP is recognised for its high-end service dedicated to VIP, UHNW clients, public figures and demanding executives, with strict discretion standards.
Do you handle event transportation?
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Yes. We provide transportation for trade shows, conferences, gala dinners, weddings, fashion shows and private events in Paris.
Do you work with concierges?
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Yes. We regularly collaborate with private concierges, hotels and palaces to organise their clients' journeys.
Payment, invoicing and cancellation
Do you offer corporate invoicing?
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Yes. We issue compliant invoices for companies, family offices and funds, with the option to open a corporate account.
Which payment methods do you accept?
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We accept credit card, bank transfer and payment on corporate account for recurring clients.
What is your cancellation policy?
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Cancellation terms are provided at booking confirmation and depend on the type of service. Our team always looks for the most flexible solution for the client.
Are prices fixed?
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Prices depend on the trip, vehicle, duration and requested options. Each booking is provided with a clear quotation before confirmation.
Confidentiality and VIP service
Are the chauffeurs discreet?
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Yes. Our chauffeurs are selected for their professionalism, refined presentation and strong culture of discretion, essential for our VIP and corporate clients.
How do you ensure confidentiality?
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Passenger, trip and guest information is only shared with the people strictly necessary to deliver the service.
Do you provide transfers to Parisian hotels and palaces?
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Yes. We handle daily transfers to and from Parisian hotels and palaces, in coordination with concierges and VIP teams.
Can you organise a personalised welcome?
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Yes. In coordination with the assistant or concierge, we tailor the welcome, vehicle, itinerary and passenger preferences.